Terms & Conditions

Returns / Refunds / Replacements
We take great pride in our craftsmanship. However, we are not able to offer returns or refunds for unwanted or incorrectly ordered products.
Front of material will be free of material defect; back side may have some splintering from tooling. If your order is damaged during shipping
contact us within 3 business days. We will gladly replace or refund the item/s cost at our discretion.

Order Cancellations
If you wish to cancel your order for any reason, please contact us as soon as possible.
Depending on where your order is in our production schedule there may be a cancellation fee.
RUSH items and orders already in production cannot be cancelled.

Shipping
All items are custom made per order; allow 2-3 weeks for shipment.
We ship to valid Street Addresses only. Please no PO Boxes.

RUSH Charges
Upcharge covers production time, items will be shipped  within two-three business days in most cases using standard carrier shipping schedule.  Time commences on first business day following order placement.  Expedited or Overnight Shipping may be available at published shipper rates.

*Painted products will require an additional 2-3 days.

Prices are subject to change without notice.

Business Hours: 8:00-5:00 (Central) Monday-Friday

Thank you for your interest in The Woodshop of Alabama's products.

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The Woodshop of Alabama - Mercantile © 2017